Norfolk Services for People with Learning Disabilities Rated Amongst Best in the Country

  • Norfolk services for people with learning disabilities rated amongst best in the country
 

Two Craegmoor services in Norfolk which support people with learning disabilities have been rated as “Excellent” by the health and social care regulator for England, the Care Quality Commission (CQC).

04 September 2009

Two Craegmoor services in Norfolk which support people with learning disabilities have been rated as “Excellent” by the health and social care regulator for England, the Care Quality Commission (CQC).

The Kalmia & Mallow service in Watton and The Oaks & Woodcroft service in Mattishall received the rating – the highest that can be awarded by the Commission – after being praised for their “exceptionally well completed Person-Centred Plans”.

The rating by the CQC is more good news for The Oaks & Woodcroft after Roger Hills, who lives at the service , won three gold medals in cycling at this year’s Special Olympics National Summer Games in Leicester at the end of July.

The news also represents further success for Craegmoor, who provide support to older people and people with learning disabilities and mental illnesses across the country, after the company invested heavily in a “quality development programme”, which saw a focus on ensuring the best possible outcomes for those who use the company’s services and the creation of a Quality Development Team.

Karen Bash, Home Manager at The Oaks & Woodcroft, said today:

“ The staff at both services work so hard everyday to support the people who use Craegmoor’s services to have control over their own lives. “That’s what motivates team members to give it their all and it’s brilliant and really rewarding to see their determination recognised by the CQC ”.

Sarah Hughes, Craegmoor’s Divisional Managing Director - Specialist Division, South, said today:

“ It’s fantastic that the dedication and passion shown by staff for supporting people to live independent and individual lifestyles has been recognised by the CQC. “Craegmoor is committed to ensuring excellent outcomes for the people who use our services and we are really proud of our colleagues in Norfolk who have shown their real commitment to that. ”

Notes for Editors

For further information please contact the Craegmoor Press Office on: 01905 459 813

  • Craegmoor is one of the leading independent providers of specialist support in the UK with a turnover of approximately £170m and employs over 6,500 people.
  • It has a portfolio comprising specialist and nursing residential support, mental health hospitals, specialist adult colleges and supported living schemes with over 4,700 beds across 234 homes.
  • The wide range of services offered by Craegmoor include: Specialist support for adults with learning disabilities and mental illnesses, Nursing and residential support for older people and Independent Hospitals
  • Craegmoor has 2,229 Specialist beds including 143 beds in three colleges.
  • Craegmoor has currently 2,242 Older People beds and 237 beds in the company’s Independent Hospitals.
  • Working closely with local authorities, Primary Care Trusts and NHS Trusts, Craegmoor is committed to building partnerships focused on constant service improvements which meet the needs of individual people and which are in line with regulatory requirements and best practice.